WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

The Oceau Marine website and blog are operated by SARL LE PORTE BONHEUR (company owning the OCEAU MARINE brand).

All sales made via the online shop on this website are made by SARL LE PORTE BONHEUR. All marketing communications are sent to you by SARL LE PORTE BONHEUR.
If you wish to contact Oceau Marine or its Data Protection Office, please refer to the section entitled ‘How to contact Oceau Marine for any question concerning data protection’ below.

WHAT PERSONAL DATA DO WE COLLECT AND HOW?

Information that you provide directly to us.

Information collected online on our website, for example when you fill in the ‘contact’ section, when you subscribe to the Newsletter offered by Oceau Marine or when you create your customer account in Oceau Marine's online shop;

Important note: When we collect personal data through forms, including electronic forms, we indicate mandatory fields with asterisks. Failure to complete fields marked with an asterisk may prevent you from accessing our products or services. We ask you to ensure that the personal data you transmit, including multimedia content (photographs, videos, etc.), is accurate/precise and not to transmit any content that is not expressly requested by a questionnaire or by any other means that we may use to collect data (such as commercial information, advertising, personal creations, ideas or concepts).

Information about you that we obtain indirectly.

Other information about you is collected indirectly when you visit the Oceau Marine website. This information is technically necessary for the proper functioning of the Oceau Marine website and to improve your browsing experience.

Technical information, such as IP address and cookies, relating to your browsing on our websites, for the purposes of connection and identification of your country/city by geolocation;
Information concerning your online profile and data relating to the use of the website (for example: behavioural analysis via cookies and similar technologies, tracking of your browsing on the website, recording of products placed in the shopping basket);
Our website is not intended to be used by minors. However, if we inadvertently collect information relating to minors, the legal representative of the minor concerned may exercise the minor's rights in his or her name and on his or her behalf at any time (see below).

WHY DO WE COLLECT YOUR PERSONAL DATA?

If you are an existing or potential customer of Oceau Marine, we may use your personal data to:

enable you to browse our website and use your personal online account;
enable you to obtain information about our products and services from our Customer Relations Department, for example in our ‘Contact Us’ section;
enable you to purchase our branded products in the nearest shops;
gather your opinion about our products and services;
keep you informed of our latest news; and provide you with information about our products and services.

keep you informed of our latest news and other events by sending you Oceau Marine communications (by e-mail, post and third-party media platforms);
HOW DO WE JUSTIFY THE PROCESSING OF YOUR PERSONAL DATA?

Our processing of your personal data is based on our obligation to comply with all applicable laws and regulations.
It is also based on the need to fulfil the contract of sale with you, to provide you with the website, applications or any other online service you have requested or, if we are required to do so by law, to obtain your consent.
We may also rely on our legitimate interest in making sales and fulfilling our commitment to provide you with uninterrupted after-sales services and high quality personalised treatment over the long term.

TO WHOM MAY WE DISCLOSE YOUR PERSONAL DATA?

Internally: Your personal data will only be accessible to a limited number of people who need to know it in order to carry out their activities:

If you are a current or potential customer, only employees who work in the teams that need to hold your information (for example, the Customer Relationship Management team, the Sales team, the Legal department, the Compliance department and the IT department) will have access to your personal data;

Outside the company: Your personal data will not be communicated to third parties.

In particular, we will communicate your personal data to service providers or suppliers who help us to operate our websites, to carry out our activities, to provide you with services or to protect the security and integrity of our activities (including IT maintenance, security and assistance service providers, hosting providers, payment service providers, marketing and advertising partners, direct mail or customer relations services, etc.).

Le porte Bonheur may also be obliged to transfer personal data to third parties if requested to do so by authorised authorities, in accordance with the laws and regulations in force. We may also transfer personal data to another legal entity in the event of collaboration, joint venture, restructuring, change of legal status or any other similar event. In the event of a merger or sale, your personal data will be permanently transferred to our successor.

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

As well as our commitment to offering products and services of the highest quality, we believe that our products should give you the right to personalised customer care and unrivalled after-sales services, some of which may last a lifetime. To this end, and in order to guarantee you such services, we may need to retain your personal data for as long as is necessary to provide such services.

In particular, your personal data will be retained until your last use or purchase of our products, and in principle for up to ten years thereafter, unless applicable local laws require us to retain it for a longer or shorter period or we have a legitimate and legal interest in doing so.

The time limits set by legislation may vary from one country to another.

Oceau Marine respects the retention periods imposed by the laws and regulations in force. If your data is no longer required to provide a service (including the aforementioned after-sales service) or if you no longer wish to be on our distribution list for newsletters, beauty tips or events, your data will be deleted or archived in an anonymised or pseudonymised form in order to comply with the regulations in force.

WHAT ARE YOUR RIGHTS?

A right of access and information: you have the right to be informed in a concise, transparent, comprehensible and easily accessible manner of how your personal data is processed. You also have the right to obtain (i) confirmation as to whether or not your personal data is being processed and, if so, (ii) access to and a copy of your personal data.
A right of rectification: you have the right to have your personal data rectified. You also have the right to request that your incomplete personal data be completed.

A right to erasure: in certain cases, you have the right to have your personal data erased. However, this is not an absolute right and we may have legal or legitimate reasons for retaining this data.
A right to the restriction of processing: in certain cases, you have the right to obtain a restriction of the processing of your personal data.
A right to data portability: you have the right to receive the personal data you have provided in a structured, commonly used and machine-readable form, and you have the right to transmit this data to another controller. This right only applies if the processing of your personal data is based on your consent or on the performance of a contract and is carried out by automated means.
A right to object to processing: you have the right to object to the processing of your personal data where such processing is based on legitimate interests. Oceau Marine may, however, invoke compelling and legitimate grounds requiring the processing to continue. You also have the right to object at any time to the processing of your personal data for commercial prospecting purposes.
To exercise the aforementioned rights, please contact us using the channels indicated below and provide us with the information requested.

SARL LE PORTE BONHEUR:

by post: SARL LE PORTE BONHEUR - 2 RUE GUSTAVE EIFFEL PORTE 5 - 60800 CREPY EN VALOIS -

FRANCE

by email: by filling in the contact form.

by telephone: at 0365370030

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This Data Protection Policy was updated on 17 JUNE 2019. With regard to any changes that may be made to this Policy, we invite you to consult the ‘Personal data’ section of our website on a regular basis.